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Missing a loved one — what to do first

If someone you love is missing, the first hours matter and the steps are simpler than the panic suggests. There is no waiting period — not for a child, not in Florida. Start now. Anyone who tells you to wait 24 or 48 hours is wrong.

  1. Call local law enforcement — immediately. Dial 911 or your local police or sheriff. They enter your loved one into the national NCIC database and start the search. Have ready, written down if you can: full name, date of birth, height, weight, hair and eye color, identifying marks, what they were wearing, and where they were last seen.
  2. In Florida, ask about the alert plans. Only law enforcement can request an alert — tell the responding officer which plan your loved one may qualify for and ask them to contact FDLE's Missing Endangered Persons Information Clearinghouse (MEPIC): AMBER and Missing Child alerts, Silver Alert for people with dementia, Purple Alert for adults with certain disabilities, Spectrum Alert for missing children with autism.
  3. For a missing child, call NCMEC. The National Center for Missing & Exploited Children runs a 24/7 call center — report after law enforcement, and call again with any sighting. They support families for as long as it takes.
  4. For a missing adult, make sure the case is in NamUs. The U.S. Department of Justice's National Missing and Unidentified Persons System is free for families to search and enter cases.

Emergency & law enforcement

Your first call, always.

Call: 911

FDLE MEPIC — Florida clearinghouse

Florida's missing-persons clearinghouse, coordinating the state's alert plans.

Call: 1-888-356-4774

Florida alert plans →

NCMEC — missing children

24/7 call center for missing children and young adults.

Call: 1-800-THE-LOST (1-800-843-5678)

Get Help Now →

NamUs — the database for missing adults

Search it yourself, and make sure your loved one's case is entered.

Search NamUs →

One principle we will never break

Some adults leave on purpose, and a located adult has the right to be left alone. Halsey Heals will help you search — and we will never share a located adult's whereabouts without that person's consent. Ever.